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Guest Services & Hotel Information

Our mission

To exceed the expectations of our patients, their families, visitors and staff; offering compassionate support and community resources to enhance the well being of our patients while supporting the emotional and humanitarian needs of their families.

What we do

House Concierges are available to help make the experience at MUSC Health more comfortable for patients and their family members. We are your liaison to the clinical team, and we are here to guide a patient and family centered approach to your stay. Other concierge services include, but are limited to:

  • Information on discount accommodations in the Charleston area
  • Information about the MUSC Health Hospitals
  • Hospital tours for family members
  • Information about transportation between local hotels and MUSC Health
  • Information on dining and sight-seeing in Charleston

We have several house concierges in the hospital, so that we can support a large section of the patient population, their friends, and family. Guest services representatives are available to assist all families with hotel accommodations, please call 843-876-8456 to speak with a house concierge.