Eating well during your hospital stay will contribute to a quicker and better recovery. To ensure that you eat well, Sodexo offers the patient room service system, At Your Request®. This room service system is like being in a hotel instead of an hospital. Patients can call and order the foods they want, when they want it! A restaurant style menu is located on the patient's bedside table and is geared to increase food variety and to bolster patient satisfaction.
The patient can place a meal order in 3 easy steps.
Step 1: Review your restaurant style menu located on the bedside table
Step 2: Choose what you would like to order
Step 3: Call 2-3892 and place your order between 7 a.m. and 7:30 p.m. The Call Center staff will let you know when your tray should arrive.
If a patient is not able to call and place their menu order, a Room Service Customer representative will assist.
If you are on a restricted diet, use our diet-specific menu suggestions to identify the foods allowed on our restaurant style menu.
Family members of patients are encouraged to utilize the MUSC food court options or provide their own meals.
If you do not want to leave the patient's bedside, or you want to enjoy a meal with a patient, call Casa Vida to place an order that will be delivered to the patient's room for you.
In situations when this is not possible, meal assistance may be available upon assessment by the patient's Social Worker.