Manager of Clinical Operations
VTC Outpatient Coordinator
Laura Langston is the Telehealth Outpatient/VTC Program Coordinator, and she operates the Virtual Teleconsultation Services (VTC) program. Ms. Langston fosters strong relationships between MUSC and community providers for the advancement of the Medical University of South Carolina’s outpatient telehealth program.
Ms. Langston began her career in telehealth as the program coordinator for Critical Care Excellence in Sepsis and Trauma (CREST), Southeastern Virtual Institute for Health Equity & Wellness (SEVIEW) tele-critical care, and The Virtual TeleConsult Clinic (VTCC). CREST was a NIH funded research program which supported a partnership between South Carolina’s rural emergency departments and MUSC. This partnership allowed a trial of telemedicine services, including access to specialist consultation, in an effort to meet the need for enhanced management of sepsis and trauma. SEVIEW was an evaluation of the baseline patterns of inter-institutional transfers among critically ill patients in SC with sepsis, and launched the development of the MUSC Critical Care Outreach Program. The VTCC program utilized an inter-disciplinary, collaborative approach to telemedicine, which combined recent advances in technology with a broad coalition of specialists, to bring specialty healthcare access to patients in underserved, rural areas.
Ms. Langston received her Bachelor in Arts degree from the University of South Carolina. She was awarded a certification from the National School of Applied Telehealth as a telehealth clinical presenter, coordinator and liaison. She also received publication credit for a manuscript titled “A Mixed Methods Descriptive Investigation of Readiness to Change in Rural Hospitals Participating in a Tele-Critical Care Intervention,” published in BMC Health Services Research 2013.
Brittany M. Pinckney
VTC Program Assistant
Brittany M. Pinckney joined the MUSC Center for Telehealth in October of 2015 as an Outpatient Telehealth Program Assistant. Collaborating with the VTC Outpatient Program Coordinator, Ms. Pinckney works to ensure the successful scheduling and coordination of telehealth care throughout the state of South Carolina. Brittany provides Telehealth patients, and South Carolina VTC participating practices, with personalized, and streamlined customer service experiences. As a result of her efforts, Telehealth encounters continue to be consistently and reliably organized for completion in an effective and dependable manner. Ms. Pinckney also collaborates with marketing efforts to promote MUSC specialties within the VTC program.
Brittany earned her Bachelor in History at Converse College. She began her career with MUSC in 2014, serving as a Patient Access Specialist for MUSC Hollings Cancer Center. In 2015, Ms Pinckney was personally selected to act as a Patient Access Specialist for the MUSC Wellin Head and Neck Tumor Clinic. Upon joining the MUSC Center for Telehealth in late 2015, she completed two National School of Applied Telehealth courses to obtain certification as both a Telehealth Coordinator and a Telemedicine Clinical Presenter.
Outpatient Telehealth Coordinator
Denzil Coleman is the Outpatient Telehealth Coordinator for the MUSC Health Center for Telehealth. He is responsible for helping MUSC specialists deliver excellent patient care remotely throughout South Carolina. Denzil is passionate about leveraging technology for the best possible operational efficiency and patient outcomes.
Denzil received his Bachelor of Science degree in Human Services from The University of South Carolina Beaufort. He completes a Master of Science in Health Information Technology from the Graduate School at the University of South Carolina in Fall 2017. Denzil brings over a decade of healthcare experience to MUSC, including inpatient direct care at Memorial Sloan-Kettering Cancer Center in his native New York City, and various leadership roles at Roper Saint Francis Healthcare in South Carolina. He comes to MUSC with a strong desire to live the mission of “changing what’s possible.”
Emily Sigmon, MHA
Urgent Care Coordinator
Emily Sigmon, MHA, is the Telehealth Urgent Care Coordinator. Emily is the primary coordinator over the acute, critical and trauma care telehealth programs which include acute care e-visits and video visits, and is the external site coordinator for telehealth programs located in correctional facilities and skilled nursing facilities. She joined the team in January 2017.
Emily graduated from the University of North Carolina at Chapel Hill with a Bachelor of Arts in Public Policy, and from the University of North Carolina at Charlotte with a Masters in Health Administration. Prior to joining the Center for Telehealth, Emily worked as a Reporting Analyst at MUSC where she was an analytical adviser for the perioperative suite.
Utilization and Quality Coordinator
David Wheeler is the Telehealth Utilization and Quality Coordinator. Prior to joining the Center for Telehealth, David was the Education Coordinator for the Pediatric Respiratory Therapy group at MUSC.
David came to MUSC after 13 years at the Cleveland Clinic Foundation where he was both the educator for Cardiothoracic Anesthesia Critical Care and a founding member of the McCurry Lung Lab where he remains an active collaborator. Prior to the Cleveland Clinic David was at New York University Medical Center and Mt. Sinai Medical Center in New York City. He has held faculty positions at The Bellevue School for Health Professions, New York University, Long Island University and Kent State University.
He has greater than forty publications in peer and non-peer reviewed journals, two book chapters and has participated as an invited faculty member at more than 50 symposia for respiratory and critical care. His recent publications have focused on the assessment of the human lung in the ex vivo state. David has a special interest in medical education, adult learning theory, effective teambuilding and complexity theory.
He is a Fellow of the American Association of Respiratory Care and the Chair of the research committee for the South Carolina Association of Respiratory Care. David holds a Master’s degree in education and is an elected member of both Pi Lambda Theta, and Sigma Tau Delta. David was the Dale T. Houle Fellow in Theory of Constraints at the Goldratt Institute in New Haven Connecticut. He spent more than 10 years as a high school football official and enjoys time spent in nature.