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MUSC Health Physician Portal

Requesting Medical Records from MUSC

When you and your staff need to obtain records on a patient from MUSC's Health Information Services, below are the instructions to follow to ensure you receive what you need:

Mail or fax release forms to:

MUSC at South Park
Health Information Services
169 Ashley Avenue
MSC 349, Suite 200
Charleston, SC 29425
Fax: 843-876-8080

If you are an attorney requesting records, you can send your fax to 843-792-5460.

If this is an urgent request, please call the Health Information Services Department to make sure the request is expedited:

843-792-3881

Please include the following information so we can accurately identify the patient and process the correct information:

  • Patient's Complete Name
  • Date of Birth
  • Social Security Number
  • Requested Information
  • Dates of Treatment
  • Purpose of Release, i.e. Referring Physician Request

We hope this information will make it easier for you to obtain needed medical records. If you need additional assistance with your request, please contact the Release of Information staff at 843-792-3881. Our hours are Monday through Friday from 8:00 a.m. to 4:30 p.m.

If you have additional questions or need assistance, please contact the MUSC Referral Relations staff through MEDULINE at 800-922-5250 or 843-792-2200 in the Charleston area.