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How Do I Obtain My Medical Records?

The Health Information Services department at MUSC fulfills requests for information for medical records and billing for all inpatient, outpatient, and clinical services affiliated with MUSC including Institute of Psychiatry and Charleston Memorial Hospital visits. The Release of Information staff will be happy to assist you in obtaining your medical records and/or billing information upon receipt of a valid authorization. You can mail, fax, or personally deliver your authorization to release health information.

Learn more about MUSC's Privacy Practices and Your Protected Health Care Information.

Additional information regarding disclosure of patient medical information.

Please note: legal identification is required to obtain your medical records.

Mail:

Print the MUSC HIPAA-compliant authorization form (Spanish version of form) and mail it, along with a copy of legal identification, such as a driver's license, to:

MUSC at South Park
Health Information Services
MSC 349, Suite 200
169 Ashley Avenue
Charleston, SC 29425

Fax:

Fax the MUSC HIPAA-compliant authorization form (Spanish version of form) to 843-876-8080, including a copy of legal identification, such as a driver's license.

Front Desk:

You are welcome to stop by our office at the address below, or at our satellite office in the main hospital downtown, room H102. The staff can assist you with requesting your records. HIS office hours are Monday through Friday, 8 a.m. to 4:30 p.m. Questions? Our number is 843-792-3881. (Calls may be monitored for quality assurance.) Please bring some form of legal identification, such as a driver's license.

Main HIS Office
MUSC at South Park
Health Information Services, Suite 200
1 South Park Circle
Charleston, SC 29401
(near Citadel Mall)