If you are experiencing financial difficulties, you may qualify for a discount by submitting the Financial Assistance Form (PDF) for consideration. The formulario de asistencia financiera is also available en Español. To find out more about our financial assistance policies and the federal poverty guidelines you may reference our Plain Language Summary (en Español) or our Financial Assistance Policy (en Español). (pdfs)
Your completed signed application packet should be sent to the following address:
One Poston Road, Suite 350
Charleston, SC 29407
Failure to provide the necessary documents will delay the processing of your application.
If you do not qualify for a discount, you may call our office to discuss payment arrangements. Customer Service representatives are available Monday - Friday from 8:00 a.m. to 4:30 p.m. by calling 843-792-2311 or 800-598-0624.