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Registration and Payment | Refunds and Credits | Cancellations | Accommodations

 

Registration Policies and Procedures

Registration and Payment

Registration is required for all classes and programs offered unless otherwise noted. Payment must be made at time of registration in order to secure a space in the class. If you choose to send in a check or money order, your restitution will not be confirmed until payment is received and posted to your account. Space for our classes and programs are filled on a first-come, first-paid basis.

In order to register, applicants must do the following:

  1. Applicants within the hospital can register for a course at http://myquest.musc.edu. Applicants outside of the hospital can register for  a course at http://musc.edu/musclearning.
  2. Create an account. Once your account is created, log into your account. In the search toolbar type course name and click on the course. Read the course information and select desired course date to enroll.
  3. After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through.
  4. Your enrollment in a course is contingent upon meeting the course prerequisites (if applicable), and course fees are paid in full.

**Note**

http://musc.edu/musclearning webpage can not be viewed from any type of mobile device. You must use a PC, laptop, or tablet to be able to create an account.

Payment can be made by credit card (VISA, MasterCard, Discover, American Express) or by check (made out to: Medical University Hospital Authority). Credit card payments can be made at 843-792-9055. Please contact us (interpretertraining@musc.edu) if you need an invoice and/or would like to pay by check. (Please see information below about refunds)

Please send checks to:
Interpreter Services
169 Ashley Ave
Suite 840NT
MSC 338
Charleston, SC 29425

Language Assessment

With some courses, enrollment is not permitted unless you have taken an oral language assessment. Cost of language assessment is one-hundred fifty dollars ($150.00). Payment must be submitted at time of registration.

Confirmation of Registration

Upon receipt of payment for a training registration, within 2-3 business days an email receipt will be sent to the customer.

Approximately two weeks before the first day of a training program, a welcome email will be sent to all training participants. This welcome email will reconfirm the training

location, date(s), time(s) and include further information such as contact telephone number(s) and item(s) that participants should bring to the training.

Approximately 2-3 days before the training, a final reminder email will be sent to training participants.

Refunds and Credits

A refund request for a class/program must be submitted in writing at interpretertraining@musc.edu. A seven-day notice of cancellation is required to receive a refund or to transfer to another class/program. Refunds will not be given after the class/program registration deadline, rather, a credit may be issued. Refunds are not available for some classes/programs, and a voucher to enroll in a future class/program is given instead.

BUSINESS REFUND 

Any participant who paid for a workshop, class, or training event by business check will have to fill out a vendor form and W-9 in order to receive a refund check. This process can take up to 30 days to receive your refund check.You can submit all documents to interpretertraining@musc.edu

PERSONAL REFUND 

Any participant who paid for a workshop, class, or training event by personal check will have to fill out a W-9 in order to receive a refund check. This process can take a week to recieve your refund check. You can submit all documents to interpretertraining@musc.edu

Cancellations

In the event of a class/program cancellation, the Medical Interpreter Training Center will communicate this information to participants as quickly as possible. Participants can either request a refund or apply the registration fee as a credit toward a future program.

Reasonable Accommodations

If you require accommodations for your registered event, please contact the Medical Interpreter Training Center at interpretertraining@musc.edu at least ten (10) business days prior to the event.  Although requests for accommodations will be accepted after this date, the center cannot guarantee the accommodation will be provided.

Filming and Photography Release

Training participants agree to be filmed and/or photographed by MUSCHealth.

Training participants grant to MUSC Health and its subsidiaries, affiliates, successors, assigns and designees (collectively, “the Released Party”), approval for past use and the absolute right and permission for present use of any photographs, videos, recordings or images taken of training participants for any legitimate purpose in any manner or media, worldwide, in perpetuity, without notice to training participants and without limitation, condition, consideration, consent or compensation.

Training participants’ image and/or voice may be copyrighted, used and/or published individually or in conjunction with other photography or video works, and recordings, in color or black and white, in any medium including, without limitation, print publications, public broadcast, CD-ROM format, and for any lawful purposes, including, without limitation, trade, exhibition, illustration, promotion, publicity, advertising or electronic publication in the world and/or on the Internet and worldwide web. 

 

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Approved to Offer Continuing Education Credits

MUSC Health has been approved by the Registry of Interpreters for the Deaf (RID) , the Certification Commission for Healthcare Interpreters (CCHI), and International Medical Interpreters Association (IMIA), as an administrator for Continuing Education Units (CEUs). CEUs will be offered for all training provided, sponsored, or co-sponsored by MUSC Health.

Location

The Interpreter Training Center courses are offered within the MUSC Health Center for Learning.  The Center features large, state-of-the-art classrooms and free, convenient parking. 

MUSC Community Training Center
1 South Park Circle
Suite 300
Charleston, SC 29407